WhatsApp Business API · Kolkata

WhatsApp API for Kolkata businesses, in Bengali and English.

Salt Lake IT companies, Park Street retailers, Dharmatala wholesalers — Msgai speaks Bengali and brings Eastern India's WhatsApp messaging up to speed.

Start 14-Day Free TrialSee Pricing

Kolkata is Eastern India's commercial heart, and its businesses deserve WhatsApp infrastructure that meets them in their own language. Msgai delivers native Bengali AI conversations, GST-compliant billing, and the integrations Kolkata SMBs depend on every day.

Why Kolkata businesses pick Msgai

Bengali-language AI agents for genuinely native customer conversations

GST-compliant invoicing for West Bengal businesses

Equally suited for B2B wholesale and B2C retail and services

Razorpay and PhonePe payment gateways integrated natively

IST-timezone support with onboarding assistance for Kolkata businesses

Plans from ₹999/mo with a 14-day free trial included

Real-world use cases

Wholesale & B2B trade

Automate dealer order management, payment due reminders, and dispatch status updates to keep your trade network moving.

Kolkata retail

Boost repeat visits with personalised customer engagement, loyalty programme messages, and timely promotional broadcasts.

IT & professional services

Cut response times with automated support ticket updates, project status messages, and invoice delivery via WhatsApp.

Pricing

Plans starting at ₹999/mo

14-day free trial · No credit card · Cancel anytime

View All Plans

Frequently asked questions

Is Bengali language supported?

+
Yes. Sarvam-powered AI agents speak Bengali natively. Message templates and full chatbot conversation flows can be created and delivered in Bengali script.

How long does WhatsApp Business API setup take?

+
For most businesses, you'll be up and running within 1–2 hours through Meta Embedded Signup. The requirements are straightforward: a Meta Business Account, a phone number that isn't already on WhatsApp, and standard business verification documents.

Do I need a Facebook page to use the WhatsApp Business API?

+
Yes. Meta's policy ties WhatsApp Business API access to a Facebook Business page connected to your Meta Business Account. During Msgai onboarding we walk you step by step through that link — and if you don't have a page yet, you can create one in the same flow.

What's the difference between WhatsApp Business app and WhatsApp Business API?

+
The free WhatsApp Business app works for one person on one device. The API — which is what Msgai runs on — opens up multi-agent team inboxes, bulk broadcast campaigns, chatbot automation, Shopify/Razorpay/CRM integrations, and real-time analytics. If more than one person handles customer conversations, the API is the right choice.

How much does WhatsApp API cost in India?

+
Msgai platform plans are ₹999/month (Starter), ₹2,999/month (Growth), and ₹7,999/month (Business). Per-conversation charges are passed through directly from Meta: ₹1.090 for marketing conversations, ₹0.145 for utility and authentication conversations on Indian numbers. Customer-initiated service conversations within a 24-hour window are free.

Ready to start with Msgai?

Join 500+ Indian businesses running WhatsApp on Msgai. Setup in 10 minutes.

Start Free TrialSee Pricing
Start free today

Every chat is a chance to grow.

Launch WhatsApp, Instagram, RCS and Voice on one platform — and let Msgai turn conversations into customers.

Get started freeView pricing
Meta-verified BSPNo credit cardLive in 10 minutes
0K+

Conversations powered

0K+

Bot chats resolved

0K+

Businesses onboard