WhatsApp API for Kolkata businesses, in Bengali and English.
Salt Lake IT companies, Park Street retailers, Dharmatala wholesalers — Msgai speaks Bengali and brings Eastern India's WhatsApp messaging up to speed.
Kolkata is Eastern India's commercial heart, and its businesses deserve WhatsApp infrastructure that meets them in their own language. Msgai delivers native Bengali AI conversations, GST-compliant billing, and the integrations Kolkata SMBs depend on every day.
Why Kolkata businesses pick Msgai
Bengali-language AI agents for genuinely native customer conversations
GST-compliant invoicing for West Bengal businesses
Equally suited for B2B wholesale and B2C retail and services
Razorpay and PhonePe payment gateways integrated natively
IST-timezone support with onboarding assistance for Kolkata businesses
Plans from ₹999/mo with a 14-day free trial included
Real-world use cases
Wholesale & B2B trade
Automate dealer order management, payment due reminders, and dispatch status updates to keep your trade network moving.
Kolkata retail
Boost repeat visits with personalised customer engagement, loyalty programme messages, and timely promotional broadcasts.
IT & professional services
Cut response times with automated support ticket updates, project status messages, and invoice delivery via WhatsApp.
Plans starting at ₹999/mo
14-day free trial · No credit card · Cancel anytime
Frequently asked questions
Is Bengali language supported?+
Yes. Sarvam-powered AI agents speak Bengali natively. Message templates and full chatbot conversation flows can be created and delivered in Bengali script.
How long does WhatsApp Business API setup take?+
For most businesses, you'll be up and running within 1–2 hours through Meta Embedded Signup. The requirements are straightforward: a Meta Business Account, a phone number that isn't already on WhatsApp, and standard business verification documents.
Do I need a Facebook page to use the WhatsApp Business API?+
Yes. Meta's policy ties WhatsApp Business API access to a Facebook Business page connected to your Meta Business Account. During Msgai onboarding we walk you step by step through that link — and if you don't have a page yet, you can create one in the same flow.
What's the difference between WhatsApp Business app and WhatsApp Business API?+
The free WhatsApp Business app works for one person on one device. The API — which is what Msgai runs on — opens up multi-agent team inboxes, bulk broadcast campaigns, chatbot automation, Shopify/Razorpay/CRM integrations, and real-time analytics. If more than one person handles customer conversations, the API is the right choice.
How much does WhatsApp API cost in India?+
Msgai platform plans are ₹999/month (Starter), ₹2,999/month (Growth), and ₹7,999/month (Business). Per-conversation charges are passed through directly from Meta: ₹1.090 for marketing conversations, ₹0.145 for utility and authentication conversations on Indian numbers. Customer-initiated service conversations within a 24-hour window are free.
Ready to start with Msgai?
Join 500+ Indian businesses running WhatsApp on Msgai. Setup in 10 minutes.