Product · WhatsApp Chatbot Platform
Official WhatsApp Partner
Meta Business Partner

AI WhatsApp chatbots trained on your business — live 24/7.

Combine a no-code flow builder with Sarvam-powered AI agents that understand Hindi and 9 other Indian languages. Resolve 70%+ of queries automatically — without adding headcount.

Hindi + 9 Indian Languages · 70%+ Auto-resolution · 24/7

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Msgai
Msgai

👋 Hi! How can I help you today?

I handle orders, returns, and product questions in your language.

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Overview

What makes WhatsApp Chatbot Platform different

Msgai's chatbot platform pairs a visual drag-and-drop flow builder — for structured, predictable conversations — with Sarvam-powered AI agents for open-ended Q&A. Train the AI on your own documents, FAQs, and product guides. It answers from your content, not from generic internet training data.

Drag-and-drop flow builder — no code, no complexity
Sarvam AI speaks Hindi, Tamil, Telugu, Marathi, Bengali, and 5 more
Custom knowledge base — AI trained on your own docs and FAQs
One-tap hand-off to a live human agent with full conversation history
20+ node types: condition, HTTP call, AI agent, send template, ask question
Test mode — simulate conversations before publishing
Features

Everything you need, in one product

Visual flow builder

Drag nodes, draw connections, deploy. Handle conditions, fire API calls, and branch on user input — all visually.

Sarvam AI agents

LLM agents with a custom system prompt and your knowledge base. Naturally handles Hindi and 9 other Indian languages.

Knowledge base training

Upload your product docs, FAQs, return policy. AI draws answers from your content — grounded, no hallucinations.

Human handoff

When a customer asks for a person, the bot assigns to an available agent and hands over the full conversation thread.

Multi-trigger entry

Start flows on keyword match, button tap, CTWA ad arrival, scheduled trigger, or incoming webhook event.

Performance analytics

Track flow completion rates, AI resolution percentage, escalation rate, and customer satisfaction scores.

Why Msgai

Built different, for India

01

Sarvam AI is purpose-built for Indian languages — outperforms generic LLMs on Hindi and regional speech

02

Visual editor lets non-technical team members build and update bots without waiting for developers

03

Knowledge base grounding eliminates AI hallucinations that frustrate customers

04

Built-in human handoff means you don't need a separate helpdesk or inbox product

FAQ

Frequently asked questions

14-Day Free Trial

Try WhatsApp Chatbot Platform free

No credit card. Full feature access. Setup in under 10 minutes.

Start free today

Every chat is a chance to grow.

Launch WhatsApp, Instagram, RCS and Voice on one platform — and let Msgai turn conversations into customers.

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