AI WhatsApp chatbots trained on your business — live 24/7.
Combine a no-code flow builder with Sarvam-powered AI agents that understand Hindi and 9 other Indian languages. Resolve 70%+ of queries automatically — without adding headcount.
Hindi + 9 Indian Languages · 70%+ Auto-resolution · 24/7
👋 Hi! How can I help you today?
I handle orders, returns, and product questions in your language.
What would you like help with?
Track my order #4521
What makes WhatsApp Chatbot Platform different
Msgai's chatbot platform pairs a visual drag-and-drop flow builder — for structured, predictable conversations — with Sarvam-powered AI agents for open-ended Q&A. Train the AI on your own documents, FAQs, and product guides. It answers from your content, not from generic internet training data.
Everything you need, in one product
Visual flow builder
Drag nodes, draw connections, deploy. Handle conditions, fire API calls, and branch on user input — all visually.
Sarvam AI agents
LLM agents with a custom system prompt and your knowledge base. Naturally handles Hindi and 9 other Indian languages.
Knowledge base training
Upload your product docs, FAQs, return policy. AI draws answers from your content — grounded, no hallucinations.
Human handoff
When a customer asks for a person, the bot assigns to an available agent and hands over the full conversation thread.
Multi-trigger entry
Start flows on keyword match, button tap, CTWA ad arrival, scheduled trigger, or incoming webhook event.
Performance analytics
Track flow completion rates, AI resolution percentage, escalation rate, and customer satisfaction scores.
Built different, for India
Sarvam AI is purpose-built for Indian languages — outperforms generic LLMs on Hindi and regional speech
Visual editor lets non-technical team members build and update bots without waiting for developers
Knowledge base grounding eliminates AI hallucinations that frustrate customers
Built-in human handoff means you don't need a separate helpdesk or inbox product
Frequently asked questions
Try WhatsApp Chatbot Platform free
No credit card. Full feature access. Setup in under 10 minutes.