The everything app for customer conversations
WhatsApp, Instagram & Voice — one AI-powered platform to message, broadcast, automate and sell. Meta-verified, built on OpenAI, priced for India.
Order #1234 confirmed ✅
Do you ship to Pune?
Thanks, that worked!
Can I get an invoice?
Integrates with your stack
Everything to run customer conversations.
One platform that replaces your inbox, broadcast tool, chatbot builder and call center — all powered by AI.
Shared team inbox
Every WhatsApp, Instagram & voice conversation in one place — assign, reply, resolve as a team.
Broadcast campaigns
Send approved templates to thousands, with delivery, read & click analytics in real time.
AI agents (OpenAI)
GPT-powered auto-replies that answer from your knowledge base and hand off to humans when needed.
No-code flow builder
Drag-and-drop chatbot journeys — qualify leads, take orders and book appointments 24/7.
Voice AI calling
A real-time AI receptionist that answers WhatsApp calls and talks naturally with your customers.
Integrations & API
Shopify, Razorpay, Zapier, webhooks and a full REST API to plug Msgai into your stack.
Answer every call.
Sound human.
A real-time AI receptionist powered by OpenAI Realtime — it picks up WhatsApp calls, understands your customer, answers from your knowledge base, books appointments and transfers to a human when it matters.
- Natural, low-latency conversations
- Answers from your knowledge base
- Books & transfers automatically
- Pay only for what you use
Caller: What time do you close today?
AI: We're open till 9 PM tonight. Want me to book a slot?
Automate replies,
broadcasts & flows.
Build no-code chatbot journeys, send broadcast campaigns to thousands, and let AI agents reply instantly — 24/7, across WhatsApp and Instagram.
- Drag-and-drop flow builder
- Bulk broadcasts with analytics
- AI auto-replies from your KB
- Webhooks & full REST API
Pricing for every stage.
Start free, scale as you grow. INR pricing, no surprises.
Starter
For small teams getting started on WhatsApp.
- Meta-verified WhatsApp API
- Shared inbox · 3 agents
- Broadcasts & templates
- Basic flow builder
Growth
For growing businesses that automate everything.
- Everything in Starter
- AI agents (OpenAI)
- Unlimited flows & webhooks
- 10 agents · analytics
- Instagram automation
Enterprise
Voice AI, white-label and dedicated support.
- Everything in Growth
- Voice AI calling
- White-label & sub-accounts
- Dedicated account manager
- Priority SLA
Start messaging smarter today.
Join Indian businesses running WhatsApp, Instagram & Voice on Msgai — set up in minutes.
Frequently asked questions
Do you provide a Meta-verified WhatsApp Business API?+
Yes — we onboard you on the official Meta Cloud API with a verified business profile, green-tick eligibility, and full template management.
Which AI models power the automation?+
All AI features run on OpenAI — GPT-5.5 for chat, gpt-4o-transcribe for speech, and gpt-realtime for live voice calls.
Can I manage multiple numbers and channels?+
Yes. Connect multiple WhatsApp numbers, Instagram and voice from a single dashboard with role-based team access.
Do you offer white-label for agencies?+
Yes — rebrand the platform, create client sub-accounts and manage everything under your own domain.
What support is included?+
Priority email support, docs and tutorials on every plan; Enterprise adds onboarding and a named account manager.