The messaging OS India needed
AI-first messaging for Indian businesses — WhatsApp, Instagram, RCS, and Voice under one roof, built by a team obsessed with making every conversation count.
Right message, right person, every time
At Msgai, our mission is to give every Indian business — from D2C brands to large enterprises — the same intelligent messaging infrastructure once reserved for tech giants. We built Msgai so you can reach customers on WhatsApp, Instagram, RCS, and Voice AI without stitching together five different tools.
We're a Meta-verified partner headquartered in India, and everything we build — from Sarvam AI agents to broadcast throttling to multilingual support — is designed specifically for the Indian market.
Customer First
Every decision starts with what's best for your business
Security
Enterprise-grade encryption and compliance built in
Innovation
Pushing the frontier of AI-powered messaging every day
Excellence
Relentless commitment to uptime, quality, and reliability
Our Core Values
These aren't poster slogans — they're the principles that shape our hiring, product decisions, and how we treat every customer.
01
Customer Obsession
We don't build features in a vacuum — every sprint starts with a customer problem. Their growth is our north star, and we won't stop until they get there.
02
Trust & Security
We maintain the highest standards of security and privacy. Your data is protected with enterprise-grade encryption and compliance measures.
03
Rapid Innovation
We ship fast and learn faster. Sarvam AI, RCS, Voice AI — we integrate what's next before it becomes mainstream so our customers stay ahead.
04
Partnership Mindset
We treat resellers and enterprise clients as true partners, not accounts. Shared success is baked into how we price, support, and grow together.
05
Operational Excellence
99.9% uptime isn't a target — it's the floor. We obsess over reliability so you can run campaigns and handle inbound conversations without a second thought.
06
Radical Transparency
No hidden fees, no surprise rate changes. We publish our per-message rates, SLAs, and roadmap so you can plan your business with complete confidence.
Our Culture
We've built a place where ambitious ideas get shipped, every voice shapes the product, and doing good work matters more than looking busy.
Inclusive Environment
We celebrate diversity and create an environment where everyone feels valued and heard.
Continuous Learning
We invest in our team with learning budgets, internal knowledge-sharing, and direct access to new AI tools as they emerge.
Sustainable Pace
We believe great work requires clear heads. Sustainable schedules and deep focus beats heroic sprints every time.