WhatsApp Business API · Chennai

WhatsApp API for Chennai manufacturing, IT & retail.

OMR IT corridor, Chennai retail, Coimbatore manufacturing — Msgai brings native Tamil-language AI and GST-compliant billing to Tamil Nadu's WhatsApp messaging.

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Tamil Nadu businesses want WhatsApp automation that speaks their language — literally. Msgai provides first-class Tamil AI agents via Sarvam, GST-compliant invoicing, and integrations that Chennai SMBs rely on day to day.

Why Chennai businesses pick Msgai

First-class Tamil-language AI agents and chatbot flows

GST-compliant invoicing automatically generated for Tamil Nadu businesses

Manufacturing and dealer networks: order tracking, dispatch alerts, payment confirmations

Retail integrations with Shopify, WooCommerce, and custom APIs

IST-timezone support and Indian payment gateways — built for India

Plans from ₹999/mo, accessible to Chennai SMBs of every size

Real-world use cases

Manufacturing & dealer networks

Keep dealers informed with automated order updates, dispatch notifications, and payment confirmation messages over WhatsApp.

Chennai IT services

Reduce support overhead with automated ticket updates, project status messages, and invoice notifications.

Retail & e-commerce

Drive repeat purchases with automated order confirmations, abandoned cart recovery flows, and loyalty program broadcasts.

Pricing

Plans starting at ₹999/mo

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Frequently asked questions

Does Msgai support Tamil language?

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Yes. Sarvam-powered AI agents speak fluent Tamil. Templates, chatbot replies, and voice-to-text transcriptions can all be created and delivered in Tamil natively.

How long does WhatsApp Business API setup take?

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For most businesses, you'll be up and running within 1–2 hours through Meta Embedded Signup. The requirements are straightforward: a Meta Business Account, a phone number that isn't already on WhatsApp, and standard business verification documents.

Do I need a Facebook page to use the WhatsApp Business API?

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Yes. Meta's policy ties WhatsApp Business API access to a Facebook Business page connected to your Meta Business Account. During Msgai onboarding we walk you step by step through that link — and if you don't have a page yet, you can create one in the same flow.

What's the difference between WhatsApp Business app and WhatsApp Business API?

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The free WhatsApp Business app works for one person on one device. The API — which is what Msgai runs on — opens up multi-agent team inboxes, bulk broadcast campaigns, chatbot automation, Shopify/Razorpay/CRM integrations, and real-time analytics. If more than one person handles customer conversations, the API is the right choice.

How much does WhatsApp API cost in India?

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Msgai platform plans are ₹999/month (Starter), ₹2,999/month (Growth), and ₹7,999/month (Business). Per-conversation charges are passed through directly from Meta: ₹1.090 for marketing conversations, ₹0.145 for utility and authentication conversations on Indian numbers. Customer-initiated service conversations within a 24-hour window are free.

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